Co-op Bank customers threaten to quit as app goes down again and again

Thousands unable to access their accounts on three Fridays in a row because of problems

Customers are threatening to quit the Co-operative Bank after its mobile app stopped working for three Fridays in a row – it was down for the whole of last weekend – and then went down again within hours of the bank declaring it was fixed.

The latest incident, which left thousands of customers effectively locked out of their accounts for about 48 hours, has, it seems, proved the final straw for some.