‘It annoys the hell out of me’ says senior assistant ombudsman Louise Macleod to inquiry
The department responsible for implementing the robodebt scheme withheld key documents flagging its potential illegality from an independent watchdog investigating the program, a royal commission has been told.
The commission is seeking to understand the role of the commonwealth ombudsman, whose 2017 report identified a number of flaws in the scheme but stopped short of declaring the “income averaging” debt calculation process unlawful.
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