From delays to refunds: how Australia’s air passenger charter could affect your travel rights

Albanese government bows to pressure from Qantas and other airlines to not pay people cash compensation if their flights are delayed

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The Albanese government has bowed to pressure from Qantas and other airlines to not pay cash compensation to passengers whose flights are delayed or cancelled.

The omission of a compensation scheme in the government’s draft aviation customer rights charter follows claims from airlines such as Qantas that compensation rules – which exist in the European Union – would force them to preempt costs and increase air fares. The charter was released on Sunday.