Ed Miliband says levy on energy companies should be increased after outrage at Shell announcement
Here is a statement from Chris O’Shea, the chief executive of Centrica, which owns British Gas, on the Times report about a contractor working for the company forcing vulnerable customers to move to pre-payment meters, including by breaking in to execute a court warrant. (See 9.17am.)
The allegations around our third-party contractor Arvato are unacceptable and we immediately suspended their warrant activity.
Having recently reviewed our internal processes to support our prepayment customers as well as creating a new £10 million fund to support those prepayment customers who need help the most, I am extremely disappointed that this has occurred.
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