Hearing loss charities say deaf people struggling to access healthcare and facing cancelled appointments
NHS Englandhas been accused of “dragging its feet” on bringing in new accessibility procedures, leading to disabled people routinely struggling to access healthcare and facing cancelled appointments.
The Accessible Information Standard (AIS), originally implemented in 2016, was part of legislation designed to ensure that NHS and adult social care services providers make sure that people with a disability are able to have their accessibility requirements met when accessing health and social care.
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