Ofcom to ban inflation-linked mid-contract price rises on phones, pay-TV and broadband

From January 2025 providers will have to tell customers upfront in ‘pounds and pence’ about expected increases

Phone companies, broadband providers and subscription TV services will be banned from imposing inflation-linked price increases in the middle of contracts from next year, the telecoms regulator has confirmed.

Under new plans being introduced in January 2025, Ofcom will force providers to tell customers upfront, in “pounds and pence”, about any expected rises throughout the duration of their deals.