Qantas criticised for ‘unfair’ Covid credit scheme despite 12-month extension

Choice says flight credits should work like gift cards with customers able to split them over a number of transactions

• Get our morning and afternoon news emails, free app or daily news podcast

Qantas and Jetstar are being criticised for an “unfair” Covid credit scheme, despite extending the deadline for customers to use the credits by 12 months.

The airlines announced on Thursday they were giving customers an additional 12 months to use their Covid credits, carry-overs from the extensive cancellations and border closures that came during the pandemic.

Sign up for Guardian Australia’s free morning and afternoon email newsletters for your daily news roundup