Britain’s biggest water company said just 3p in every pound that appeared on bills went to its lenders
Thames Water has been accused of “misleading” customers after telling them that just a few pennies in every pound spent on their bills is paid to its lenders.
The debt-laded firm is Britain’s biggest water company, serving 16 million customers in London and the south-east of England. It has sent a breakdown of its costs in bills to customers, including spending 48p of every pound on infrastructure, 20p on the supply and treatment of water, and 3p to its lenders.
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