US airline ‘sincerely apologizes’ to family over Puerto Rico passport error

Spirit Airlines agent refused to let Puerto Rican family board plane from Los Angeles, even though passport is not required

Spirit Airlines refused to allow a Puerto Rican family to board a flight from Los Angeles to Puerto Rico because they did not have a passport for their two-year old child.

Speaking to CBS, Marivi Roman Torres, who was traveling with her husband, Luís, and son, Alejandro, said the problem occurred at the ticket counter.