US asylum app strands migrants and aids organised crime, rights group says

CBP One app offers far too few appointments, meaning asylum seekers must wait or pay human trafficking groups, report reveals

A US government smartphone app that tightly limits asylum appointments at the US-Mexico border is stranding vulnerable migrants in Mexico and enriching organised crime groups, according to a new report from Human Rights Watch (HRW).

The report, which draws on interviews with more than 100 migrants, as well as officials and activists, documents how the CBP One app – which is all but mandatory for asylum seekers – offers 1,450 appointments a day, when arrivals at the border averaged 7,240 a day between May 2023 and January 2024.