US fines British Airways $1.1m for ‘failing to refund’ Covid cancellations

1 year ago 58

Airline says it ‘acted lawfully’ after claims that refunds for abandoned or rescheduled flights in 2020 were not ‘timely’

British Airways has been fined $1.1m(£878,000) by the US over claims it failed to pay refunds for cancelled flights during the coronavirus pandemic.

The US Transportation Department said in a legal document the airline did not “provide timely refunds to passengers” for abandoned or rescheduled flights to and from the country in 2020.

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